Tether Tugs Lifetime Guarantee.

Tug Today. Tug Tomorrow.

At Tether Tug, we stand behind our product for life. Our goal is to provide a durable, high-quality play experience for your dog, and we guarantee that your Tether Tug will hold up under normal use.

What's Covered

If you purchased your Tether Tug from our website (www.tethertug.com) and it breaks due to product material defect we will replace it - For Life .

• The Tether Tug pole is built to be extremely durable and should not break.

• The top of the pole features a reinforced cap with a secure loop system that holds the tugging rope in place. This cap is also covered under our lifetime guarantee if it fails during normal use.
• Attachments (the parts your dog tugs and chews) are covered for 30 days from the date of purchase.

What's Not Covered

• Chewing damage to the pole, cap, or loop system. The Tether Tug is a tug toy, not a chew toy!
• Modifications or alterations to the product

How to Request a Replacement or Refund
If you experience an issue covered by our lifetime guarantee, email our team at info@tethertug.com with the following:

1.  Your order number 
2. A photo of the affected part
3. A brief description of the issue

We’ll review your request and take care of the rest!

Still Unsure? Get In Touch.

You can call or email us with any questions you have about your Tether Tug products. Click here to contact us today.